Voices
Contemporary airlines have done everything they can to convince squirrelly passengers that riding in their jolly contraptions is virtually the same as traveling in a car. Southwest Airlines, with its uniformly perky staff, brightly colored planes and incessant “ding!”-ing has become an industry leader, largely thanks to the company’s ability to make truculent travelers feel at ease. Nevertheless, on March 6th, the F.A.A. levied a record-breaking $10.2 million fine on the airline for its failure to ground planes that had not been properly inspected and certified as up to code. And no khaki-clad, coddling flight attendant or cute cobalt-blue plane could change that.
By
admin
March 27, 2008